Payment and Refund Policy

Renewal notices are emailed three days before the actual renew date in your account. If your using a credit/debit card you will not have to worry about manual payments. All accounts are set up on a pre-pay basis. If payment is not received within 7 days a $5 fee will be added. We reserves the right to change prices at any time, unless other terms have been agreed upon. Any account not brought current within a week (7 days) of e-mail notice or exceeding this time frame in any way is subject to suspension. YOU are responsible for all fees owed on the account from the time it was established to the time that YOU notify us to request for termination of services. Although we are based in the Bangladesh (virtually USA) our websites currency is USD. YOUR particular billing cycle corresponds to the contract length that was initially chosen at setup.
YOUR account will automatically renew at this length unless cancelled before hand. There is no fee for cancelled accounts that have been paid for yearly. If you cancel an account on the monthly billing cycle we can not refund any payments made before.

All service fees (including offline/online) & annual payments are non refundable once the 30 day money back guarantee has passed.
If we are unable to provide services includes tools and configuration updates for your server within 7 dyas of order paid, it will automatically credited to your balance. You can reorder the service pack again.
The only time your annual plan will end is if your account does not comply with our terms of service or acceptable usage policy. Both monthly and annual payments are non-refundable if your account does not follow our terms of service or acceptable usage policy.

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